Claim Center Representative

Join Chubb for a rewarding career where our core values—excellence, integrity, and respect—guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities.

• Manage high-volume work requests while ensuring adherence to service-level agreements and turnaround time expectations
• Conduct research, route inquiries, and contribute to the overall success of the Claims Operations team
• Serve as a point of contact for internal stakeholders and business partners regarding claim operations-related inquiries
• Support the Claims Operations Manager in executing workflows to improve quality and minimize errors for support services
• Identify and suggest opportunities for process and workflow optimizations, resource allocation, and technology enhancements

• Strong ability to work collaboratively within a team environment
• Advanced analytical abilities using logical practices to resolve work requests
• Basic understanding of administrative-type work and workflow management
• Effective communication skills that foster collaboration and support team objectives
• Proactive approach to problem-solving and willingness to take initiative
• Experience in an insurance claim support environment is helpful
• High school diploma or GED required

• Competitive compensation and performance-based bonuses
• Medical, dental, and vision coverage
• Health savings account (HSA) and flexible spending account (FSA) options
• Generous paid time off (PTO)
• 10 paid holidays each year
• Up to 9% 401(k) contribution from Chubb
• Tuition and education reimbursement to support lifelong learning
• Professional training and development programs
• Employee Stock Purchase plan

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.